Return & Shipping Policy

Shipping Policy

• Orders are processed within 1–3 business days.

• Shipping times vary depending on location and shipping method selected.

• Tracking numbers are provided once orders are dispatched.

• International shipping times may vary due to customs procedures.

Return Policy

At Ranova USA, customer satisfaction is important to us.

• Returns must be requested within 7–14 days of delivery (adjust as needed).

• Items must be unused and in original packaging.

• Damaged or defective items must be reported within 48 hours of delivery with photo evidence.

• Certain digital products may be non-refundable once delivered or accessed.

Approved returns will be processed according to the original payment method.

For return requests, please contact our support team with your order number and issue details.